Privacy Policy

1. Introduction

Welcome to picNgo. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, phone number)
• Event details and settings
• Photos and images uploaded to our platform
• Guest information for QR code downloads (name, phone number for OTP verification)
• Usage data and analytics

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process photo uploads and downloads
• Send OTP verification codes for secure downloads
• Improve and personalize your experience
• Communicate with you about your account and events
• Ensure security and prevent fraud

4. Data Storage and Security

Your photos and data are stored securely using industry-standard encryption. We use AWS S3 for image storage with enterprise-grade security measures. Access to your data is restricted and monitored.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform
• Event organizers for their respective events
• Law enforcement when required by law

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of your data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data

7. Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how you use our service.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@picngo.com